Customer experience is today’s most important
differentiator for organizations
We help you implement customer experience solutions to outperform your competitors
Our services
We implement customer experience solutions for clients
CXPERTS is a European provider of professional services, located in the Netherlands. We are certified partner of leading vendors in the market and specialized in omnichannel and knowledge management solutions.
We help organizations to achieve their business goals with the design and implementation of tailor-made and often integrated contact center software solutions.
We offer our clients high quality services and tailor made solutions
Polly
We are a certified implementation partner and have implemented and integrated many multilingual knowledge bases for clients across a wide arrange of industries within Europe.
Upstream Works
We are a certified implementation partner and have successfully implemented the Upstream Works for Finesse (UWF) platform and the Assist knowledge base for global clients.
eGain
We are a certified implementation partner and have implemented this digital customer engagement software for many enterprise organizations within EMEA.
Cisco ECE
We are a certified implementation partner for Cisco Enterprise Chat and Email and have successfully implemented and integrated this Cisco UCCE add-on for many clients within Europe.
Britannica
We are a certified implementation partner for Britannica and have successfully implemented and integrated this knowledge base including chatbot for many clients within the Benelux.
Clients
Whether we had to resolve minor or greater challenges to improve their customer experience, our team enjoys working for them and with passion.
Cases
A selection of successfully executed projects by our team
Kärcher
Kärcher improves web selfservice and has cloned their best agent across the customer service organization
CBS
Statistics Netherlands (CBS) has implemented a workflow that automatically processes incoming survey postponement requests
